Gorillas Volcanoes Hotel

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Gorillas Volcanoes Hotel | 鲁亨盖 | 卢旺达

Musanze, 鲁亨盖里, 卢旺达

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Gorillas Volcanoes Hotel酒店位于鲁亨盖里（Ruhengeri），提供健身中心、24小时前台、餐厅、室外游泳池和覆盖各处的免费WiFi。

所有客房均配有空调、平板卫星电视、微波炉、咖啡机、热水浴缸、书桌、私人浴室以及休息区。部分客房提供小厨房。酒店享有山景。

客人可以在早餐区享用欧陆式早餐。

酒店提供儿童游乐场，客人还可以使用商务中心。

酒店距离火山国家公园（Volcanoes National Park）有25分钟的车程。
住宿简介中的距离计算使用的是© OpenStreetMap

查看照片 (33)

评分

基于 77 条评论

Facilities

6.1

Cleanliness

Comfort

7.4

Value for money

5.7

Location

7.3

Total

6.3

房间选择 Gorillas Volcanoes Hotel

Deluxe Double Room

Deluxe Twin Room

Executive Suite

Single Room with Balcony

服务

网络	住宿方于各处提供WiFi（免费）。
停车场	无需预订：住宿场所可提供私人停车设施（免费）。
浴室	毛巾, 额外收费的毛巾/床单, 浴缸或淋浴, 私人浴室, 卫生间, 免费洗浴用品, 浴袍, 吹风机, 浴缸
卧室	床单, 衣柜/衣橱
景色	山景, 游泳池景, 花园景, 享有风景
户外	烧烤设施额外收费, 阳台, 露台, 花园
厨房	滚筒式烘干机
客房设施	衣架
活动设施	徒步活动额外收费, 儿童游乐场, 热水浴缸
休息区	客厅角, 书桌
媒体/科技	有线频道, 卫星频道, 电话, 电视
餐饮服务	特别节食菜单（应要求提供）, 在客房内享用早餐, 酒吧, 餐厅
前台服务	储物柜, 办理私人登记入住/退房手续, 礼宾服务, 行李寄存, 旅游咨询台, 外币兑换, 快速办理入住/退房手续, 24小时前台
清洁服务	每日客房打扫, 熨衣服务额外收费, 洗衣额外收费
商务设施	传真/复印额外收费, 商务中心, 会议/宴会设施额外收费
安全	保险箱
综合设施	班车服务额外收费, 共用休息室/电视区, 吸烟区, 空调, 唤醒服务, 瓷砖/大理石地板, 租车服务, 手提电脑保险箱, 盒装午餐, 铺设了地毯的地板, 机场班车额外收费, 唤醒服务/闹钟, 客房服务
康体设施	健身中心
使用的语言	英语, 法语

条件

Check-in	From 14:00
Check-out	From 07:00 to 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds	Child policiesChildren of any age are welcome.Children 15 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Cash only	This property only accepts cash payments.

经常问的问题

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Gorillas Volcanoes Hotel提供WiFi吗？

住宿方于各处提供WiFi（免费）。

Gorillas Volcanoes Hotel有免费停车位吗？

无需预订：住宿场所可提供私人停车设施（免费）。

Gorillas Volcanoes Hotel酒店的户外活动是什么？

烧烤设施额外收费, 阳台, 露台, 花园

大酒店使用哪种语言？

英语, 法语

Gorillas Volcanoes Hotel提供哪些一般服务？

班车服务额外收费, 共用休息室/电视区, 吸烟区, 空调, 唤醒服务, 瓷砖/大理石地板, 租车服务, 手提电脑保险箱, 盒装午餐, 铺设了地毯的地板, 机场班车额外收费, 唤醒服务/闹钟, 客房服务

Gorillas Volcanoes Hotel酒店允许携带宠物吗？

Pets are not allowed.

大酒店的入住时间是几点？

From 14:00

Gorillas Volcanoes Hotel的退房时间是几点？

From 07:00 to 12:00

真实评论

Check the opinions of our clients

United Kingdom

Rod

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

'Fading glory' - looked as if it had been a good hotel but isn't anymore.

Not a very good breakfast though the fruit was p;entiful. Long delays- it took nearly an hour on the first day

The delays for food and lack of guests.

France

Amanda

4,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

« très très moyen voir médiocre »

l’emplacement qui se trouve à 20 min des volcans, une jolie piscine bien entretenue , nous avons pu en profiter que 5 min car l’eau était tres froide. les rideaux qui couvrent bien de la lumière du jour

les photos sont plutôt trompeuses, c’est assez vétustes. la salle de bain est vieillotte, et petite. le pommeau de douche est fixe. la chambre retient l’humidité, c’est pas très agréable , ni sain. les chambres sont minuscules et pas de places pour les valises, on les ouvraient sur le lit ce qui n’est pas tres hygiénique. j’avais demandé et réservé une chambre avec vue sur la montagne, mais comme on était seuls dans l’hôtel , ils n’ont pas pris la peine de nous donner une chambre en hauteur. le personnel est sans plus, ils nous parlent à peine , peut être de la timidité ? nous étions là uniquement pour deux nuits, pas plus, on serait partis si on avait réservés plus de nuitées.

Rwanda

Phdurand2002

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Très bien

la TV, une seule chaîne

France

Hocine

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

« globalement positif mais revoir les lumières dans les chambres,prises de recharge pour téléphones et ordinateurs, un cof »

belle architecture.

les équipements dans la chambre sont insuffisants.

Ivory Coast

Yvan

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Fair

Good localisation

Poor service

Italy

Thandeka

1,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Worse nightmare

The breakfast was horrible. The bread was stale and hard

Everything, the facility inside is run down. Reception had no Point of Sale system, which made it difficult to check in. The service staff assigned to assist breakfast had a bad odour which was unbearable.

United Kingdom

Rod

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

'Fading glory' - looked as if it had been a good hotel but isn't anymore.

Not a very good breakfast though the fruit was p;entiful. Long delays- it took nearly an hour on the first day

The delays for food and lack of guests.

France

Jeanne-marie

1,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

« Horrible »

Le bâtiment est plutôt joli, et la piscine est un plus.

A peu pres tout... On a l impression d embêter le personnel, habitué à être devant la télé ou le téléphone, car il y a très peu de monde... Et pour cause ! Une chambre vieillotte, aucun équipement, pas de lumière en dehors des lampes de chevet, pas de frigo ni de bouilloire, et lorsqu on en demande une, on nous répond qu il faut acheter du thé au bar... Et gros point noir : le restaurant ! Un endroit presque fantôme, une carte avec des produits qui nous donnaient envie.. mais à chaque envie une déception : ils n ont quasiment rien de ce qui est sur la carte !!! Nous avons fini par demander ce qu ils avaient ! Le service est horriblement lent, même quand on commande un simple soda... Ménage de la chambre très insuffisant, les draps ne sont pas changés tous les jours, pas d aspirateur pour une chambre avec de la moquette, il a fallu chaque jour réclamer une bouteille d eau et des produits de toilette, qui pourtant devraient être mis chaque jour... Pas de prise électrique disponible pour charger son téléphone, il faut déplacer la table de nuit, débrancher la lampe de chevet ! Après avoir demandé un sac et le papier avec les tarifs, nous avons avons oublié l idée de faire appel au service de blanchisserie... Le sac ne nous est toujours pas parvenu une semaine après la demande.... Bref un séjour horrible, avec tout de même une personne qui nous redonnait le sourire : l un des cuisiniers fait tout ce qu il peut pour nous, et va par exemple chercher des croissants (qui figurent pourtant sur le menu) à l hôtel d en face pour nous faire plaisir ! Un manager qui se fiche des clients, souvent personne à l accueil... Par contre au moment de notre départ, aucun souci, la facture était prête ! En résumé, surtout fuyez !

South Africa

Zakkie

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

the staff was friendly but communication in English was difficult

outside pool area was very clean and convenient

room very small. restaurant food was very average

France

Lucile

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Bien

Ivory Coast

Yvan

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Fair

Good localisation

Poor service

Kenya

Nikhil

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Exceptional

The rooms are comfortable and value for money.

It needs ac

United Kingdom

Naomi

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Overpriced with abandoned post-apocalyptic vibes!

Clean and comfortable bed, lovely view of the pool.

Very tired, in need of a face lift and some TLC. Was extremely overpriced. I stayed in the beautiful 4* boutique hotel Heaven in Kigali for much less! The hotel had post-apocalyptic vibes! I was the only guest when I arrived, it's a large hotel, which felt like it had been abandoned many years ago, was tired, quiet, echoey corridors and quite souless, which is a shame as it has potential. The staff were pleasant but kept asking for my number and stared at me as if I was the first guest they'd seen in years (which may have been true!), felt quite uncomfortable and eager to leave. I was the only one at breakfast, in a dim, empty room, with tables that looked like they'd been laid years ago in another era! I wouldn't have been surprised to see Miss Havisham sitting in a rocking chair in the corner! Although quite sparce, the room was clean although no mosquito net and had buzzing little blighters around my head all night! Bathroom was fine but tired and bare. Wouldn't stay again unless it was a lot lower in price.

Norway

Trygve

4,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Disappointing

good food at the restaurant

water leak over bed.

United Kingdom

Naomi

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Overpriced with abandoned post-apocalyptic vibes!

Clean and comfortable bed, lovely view of the pool.

Rwanda

Ben

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

I loved the experience

It’s clean and private

The gym needs more work

South Africa

Zakkie

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

the staff was friendly but communication in English was difficult

outside pool area was very clean and convenient

room very small. restaurant food was very average

Kenya

Nikhil

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

Exceptional

The rooms are comfortable and value for money.

It needs ac

Democratic Republic of the Congo

Thésée-aurore

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

it was cool

les services , la nourriture,

la douche

Rwanda

Vincent

1,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Gorillas Volcanoes Hotel

It was a very bad trip.

Location

There was no water available all day, which prevented us from showering.No one ever came to fix it and it wasn't fixed until 10pm.

附近 Gorillas Volcanoes Hotel

附近的景点

Mgahinga Gorilla National Park

16.8 km

Volcanoes National Park

10.9 miles

Goma

48.7 km

连接和热门景点

Kigali International Airport

46.1 miles

基加利国际机场

74.2 km

Contact directly with Gorillas Volcanoes Hotel
+250 788174000

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Gorillas Volcanoes Hotel ★★★

从 90,00 (RWF)

网上预订

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Gorillas Volcanoes Hotel | 鲁亨盖 | 卢旺达

Gorillas Volcanoes Hotel

查看照片 (33)

房间选择 Gorillas Volcanoes Hotel

服务

条件

经常问的问题

最佳价格保证如何运作？

Gorillas Volcanoes Hotel提供WiFi吗？

Gorillas Volcanoes Hotel有免费停车位吗？

Gorillas Volcanoes Hotel酒店的户外活动是什么？

大酒店使用哪种语言？

Gorillas Volcanoes Hotel提供哪些一般服务？

Gorillas Volcanoes Hotel酒店允许携带宠物吗？

大酒店的入住时间是几点？

Gorillas Volcanoes Hotel的退房时间是几点？

真实评论

Rod

Amanda

Phdurand2002

Hocine

Yvan

Thandeka

Rod

Jeanne-marie

Zakkie

Lucile

Yvan

Nikhil

Naomi

Trygve

Naomi

Ben

Zakkie

Nikhil

Thésée-aurore

Vincent

附近 Gorillas Volcanoes Hotel

附近的景点

连接和热门景点

我们该怎样帮助你？

- Gorillas Volcanoes Hotel -